Pentagon Training’s ITIL® courses help organisations to implement ITIL® Frameworks
We at Pentagon Training provide training using the latest official material available
Learn to achieve operational excellence by using activities and functions of ITIL® Framework
Become an ITIL® Expert with Pentagon’s ITIL® Training
Pentagon Training’s courses are delivered by highly qualified and experienced instructors
Nowadays, businesses rely on technology to enhance their productivity, hence it is important for all organisations to have a detailed set of practices for IT Service Management. ITIL® (Information Technology Infrastructure Library) was developed by the CCTA (Central Computer and Telecommunications Agency) in the 1980s, for the purpose of managing operations effectively. ITIL® training provides a modular approach that helps organisations to become more effective and efficient across a range of key business capabilities including IT service management, programs, projects, and security.
ITIL® framework is adopted by almost every IT organisation as it provides best practice guidelines regarding all aspects of service management. ITIL® helps the professionals to deliver effective services to the customers. ITIL® plays an effective role in the following:
What are the benefits of taking ITIL® training?
Organisations can improve their productivity, optimise costs, and enhance user experience by implementing IT service management best practices, as described within ITIL®. By adopting and tailroing ITIL® within organisations, the service providers are able to:
ITIL® Service Lifecycle
ITIL® framework is completely based on Service Lifecycle.
ITIL® Service Lifecycle includes five core phases, which are:
There are several ITIL® training courses that range in levels of difficulty.
ITIL® Foundation is the first in the series of ITIL® training courses. ITIL® Foundation provides an introduction to the subject of service management, and familiarises delegates with the following five core volumes that comprise ITIL®:
ITIL® Practitioner is the second training course in the ITIL® sequence. In ITIL® Practitioner, various concepts and terminologies that are learnt within ITIL® Foundation are built upon and implemented to real scenarios. The ITIL® Practitioner certification is designed to successfully apply service improvements based on the ITIL® philosophy of “adopt and adapt”.
ITIL® Intermediate certifications consist of multiple modules. The ITIL® Intermediate courses are useful in understanding the framework needed to implement ITIL® within organisations. ITIL® Intermediate consists of following modules:
The ITIL® Expert certification is intended for those professionals who are interested in demonstrating expert ITIL® knowledge and understanding.
You must hold the following in order to take the ITIL® Expert certification:
ITIL® Master
This ITIL® Master certification validates the delegate’s specialist ability to apply purposes, methods, and principles of ITIL® framework within organisations.
You must hold the following in order to take the ITIL® Master qualification:
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High Wycombe , is located in Buckinghamshire, England around 29 milesfrom Charing Cross in London. High Wycombe has a population of 124,475 (as of 2015) and is the second biggest town (after Milton Keynes) in the county of Buckinghamshire.
High Wycombe is mostly unparished and a part of the urban area constitutes of the civil parish of Chepping Wycombe . Wycombe has a traditional em phasis on furniture production. Since the Middle Ages a fair has been held in the High Street.
Wycombe appears to get its name from the river Wye combined with the old English word for a wooded valley, combe.
Education
In Buckinghamshire a student has to appear for a 11+ exam to get selected into a grammar or a secondary modern school. It boasts of more than 15 Primary Schools, 7 Seccondary Schools, and 4 independent schools.
Located near High Wycombe is the training college – the Amersham & Wycombe College which also has its campuses at Chesham and Amersham. The main campus of Buckinghamshire New University is also in High Wycomb. It is situated on site where the High Wycombe College of Art and Technology was earliier located. It received its university charter in summer 2007.
Industry
Wycombe was once known for furniture making. Even today furniture design form a part of the university curriculum. In 1700 AD beech trees were cut down from the The River Wye valley to make furniture. High Wycombe was also known as the home of Harrisons and Sons who priinted postage stamps and banknotes. More new industries in the city include the paper, precision instruments, clothing and plastics. Most of the industrial area lies in the Cressex district, southwest of the city centre. Wycombe's industrial past is reflected on the town's motto "Industry enriches".
Training Locations at which ITIL® Training is presently scheduled at:
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